LCI offers a wide range of services to help you optimise your business.

Outdoor service field repair

• Business institution, domestic repairs

• Installation & Commissioning

Indoor service Work shop repairs

• Preventative maintenance will ensure that your equipment always performs efficiently and safely.
  
  
• Quick service to diagnosing, repairing and testing.
  
  
• Upgrade while you wait.

Many clients/partners have the misconception that during the first twelve months of the equipment's life it should function without the need for any maintenance.  If you mention the word maintenance the response is 'why do I need that when the equipment will be under warranty?' which suggests an attitude that would be unthinkable with a new car.  It is a fact that equipment which is not maintained does not perform to its full potential.

LCI work shop team members offer a range of preventative maintenance contracts tailored to meet individual partner’s needs.  LCI engineers are trained to the highest standards to ensure that they are fully conversant with the correct maintenance procedures for your equipment.

A dedicated team of support analysts are employed to diagnosing, repairing and testing faulty equipments to our customer’s satisfaction.  Surveys are carried out at random and outcomes’ feedback are used to improve and enhance our service.
We have been enjoying tremendous success on our “upgrade while you wait” service, with an ever increasing pool of spare parts, the “uwyw” service is fully implemented.

LCI offers many benefits to customers:

- Products Warranty

- Maintenance contract

- 24 hrs Contract

- Counseling & Support

Engineers & Technical Department

To provide this level of innovation and high quality services, LCI has built up an elite team composed of engineers & technicians with advanced degrees to provide specialized expertise. Their competencies comprise of :

Hardware installation and repairs including :
- Computers, Printers, Scanners, Monitors, Peripherals

- OS installation and support including Windows 95, 98, 2000, 2007, Mac OS 8.x, OS 9.x, OS 10x (leopard)

- OS X Server OS installation and support including Windows NT and Windows 2000 /2007 Server & Mac OS X Server Mail

- Proxy server configuration and support.

The assembly line, operating under ISO 9002 certification, enables LCI to cater for the general demand: up to 500 PCs monthly.

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